Qingdao Philis Hair Products Co., Ltd.

Frequently Asked Questions

  • What grade of raw hair do you use to make hair extensions?

    We only use 100% natural human hair braids unprocessed,  which is ethically hand-selected from southwest China mainly. An advanced gentle process is adopted by our engineers to retain the intact cuticle of the hair as much as possible.

  • Can we customize the product?

    Yes. Philis Hair are expertised in custom producing various of quality hair extensions. From the method innovation, trending color shades you prefer, wow packaging you want, we are always fouse on every detailes to grow your brand development. 

  • How long will the extensions last?

    Philis Hair guarantees that our hair is tangling and shedding free, The Regular Remy last for around 4-6 months, Premium Remy for 6-9months, and Cuticle Remy for 9-18 months. even used for over 24 months with appropriate maintenance.

  • Is it possible to get the samples?

    Yes, To gurantee that you can see / feel /wear our our quality and craft level physically, one or two pieces samples orders are acceptable to make. there 40+ color shades hair bulk available in stock for quick method production. 4 days -8 days ship out.

  • What shipping company do you use?

    There are three ways you could choose to ship your hair extensions, by Express via DHL, FedEx, or UPS, By air, or By sea. As we know the hair is very light and expensive, Small order shipment by express is recommended, and sea shipment for the large quantity.

  • Is it possible to bleach or color your products later?

    Yes. Our hair extensions can be bleached, dyed, washed, and trimmed as natural hair but please follow the instruction of professional hair specialists.

  • Do you have color swatch or chart for color choice?

    We have 40+ trending color shades for your choice, include dark, blonde, highlight, Rooted, Balayage. Color ring on sale for your business use. Please consult our sales assistant for further information.

  • How long is the production for the order?

    It depends on the types, the colors and the length you order, Generally, Samples orders for 5 - 10 days, Small orders for 2 - 3 weeks, the large orders for 3 - 8weeks.

  • Do you have a Minimum Order Quantity?

    As a manufacturer, our target customers are importers, wholesalers and distributors. The hair needs to be bleached and dyed, then very small qty makes it very difficult to control the color, quality, and cost for technicians. If on your custom color ring for production, The MOQ for1st order to prepare the stock is 3kg per type per color per length. from 2nd order there no MOQ limited.  

  • What is the lightest color your hair can make?

    Philis hair separates the bleaching and dyeing procedures. Employs advanced gentle treatment to enhance durability without any damage to the hair. The lightest color can be #60, #60A, #1001, #55, White Blonde, Silver, #80 ,#90 or any you find.

  • What is‘Double Drawn’for hair extensions?

    We use the term 'single drawn' when referring to hair coming from a single donor, in bundles composed of hair of varying lengths. Before it enters the production cycle, The hair must become Double Drawn, which means that it has to be divided and matched according to the different lengths, and remove the short hair.

  • What does‘Remy’refer to?

    The term ‘Remy’ or ‘Remi’ defines hair that, within the same strand, is all facing in the same direction from the roots to the tip. The alignment of the cuticles avoids unpleasant tangling. With our reliable Philis hair factory, We guarantee absolutely use Remy hair for production.

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